Enhancing Team Performance: The Importance of Emotional Awareness and Behavioral Indicators

1. Pay Attention to Team Emotions: Leaders should observe and respond to their team’s emotions. For example, if a team becomes unusually quiet or momentum slows, it may indicate underlying issues. Address these early to keep the project on track.

2. Use Behavioral Indicators: Focus on key behavioral indicators (KBIs) like communication and teamwork, not just traditional performance metrics (KPIs). For example, regular check-ins and active listening can reveal potential problems before they impact performance.

By Errol Gardner | AUG 7, 2024
Read the original article at FAST COMPANY

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Empowering Your Team: The Path to Success Through Upskilling and Reskilling

1. Upskilling and Reskilling Employees: Upskilling and reskilling employees is vital for business success. For example, training a customer service representative to handle technical support enriches their skills and prepares them to adapt to changing customer needs, improving overall customer satisfaction.

2. Develop Custom Training Programs: Develop custom training programs based on skill assessments to address specific employee needs. For instance, if an assessment reveals a need for improved project management skills, tailored workshops and mentoring can help employees enhance their abilities, leading to more efficient project completion.

By Eric Friedman | JUL 22, 2024
Read the original article at FORBES

Small Changes, Big Impact: Management Lessons from McDonald’s

1. McDonald’s introduced a Mini McFlurry, a smaller, lower-priced dessert, catering to customers wanting smaller portions. This small adjustment shows how offering scaled-down options can meet customer needs without drastically altering the product line, a lesson in incremental change for mid-sized companies.

2. McDonald’s switched to more sustainable McFlurry packaging, eliminating 826.6 tons of plastic in the U.S. market. This demonstrates how small eco-friendly changes can significantly impact sustainability and brand image, a strategy any company can adopt to build long-term value.

By Bill Murphy Jr. | SEP 11, 2024
Read the original article at INC

Transforming Business Through Effective Cybersecurity Risk Mitigation Strategies

FORBES – Mitigating cybersecurity risk can significantly transform a business. Leaders should conduct regular risk assessments, implement advanced security technologies, and foster a culture of cybersecurity awareness. Effective practices include training employees on security protocols, establishing incident response plans, and ensuring compliance with regulatory standards. Proactively addressing cybersecurity risks not only protects data but also enhances trust, operational efficiency, and competitive advantage, ultimately driving business growth and stability.

By Glenn Mathis

See full article at Forbes

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