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1. Upskilling and Reskilling Employees: Upskilling and reskilling employees is vital for business success. For example, training a customer service representative to handle technical support enriches their skills and prepares them to adapt to changing customer needs, improving overall customer satisfaction.
2. Develop Custom Training Programs: Develop custom training programs based on skill assessments to address specific employee needs. For instance, if an assessment reveals a need for improved project management skills, tailored workshops and mentoring can help employees enhance their abilities, leading to more efficient project completion.
By Eric Friedman | JUL 22, 2024
Read the original article at FORBES
HBR – Effective strategy communication requires providing context, which leaders can achieve by presenting rejected alternatives, linking strategic decisions to the company’s purpose, and involving employees in strategy development. Examples from Edward Jones, Roche, DPG Media Group, Premium-Kollektiv, and Bridgestone highlight these approaches. These methods ensure employees understand and engage with the company’s strategic choices, enhancing overall execution and alignment.
