HRB – A recent study highlights that higher-ranking individuals in organizations express less gratitude, feeling more entitled and less reliant on relationships. The research suggests that leaders can improve workplace dynamics by actively expressing gratitude, especially in remote work environments. Strategies such as public acknowledgments, fostering an ecosystem of gratitude, and increasing perspective-taking can enhance employee engagement and performance. Companies like Glitch and Zappos have successfully implemented practices that promote gratitude, demonstrating its positive impact on organizational culture and employee morale.
By Eric M. Anicich and Alice J. Lee
