
1. Act Quickly: Use the initial period to implement necessary changes decisively. For instance, Satya Nadella transformed Microsoft by shifting focus to cloud services shortly after becoming CEO, driving significant growth and success.
2. Listen First: Engage with employees, customers, and stakeholders to gather insights and build trust. For example, the CEO of United Airlines began a successful turnaround by listening to frontline workers’ concerns and ideas, which informed effective changes.
By DAX DASILVA | JUL 17, 2024
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