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1. Upskilling and Reskilling Employees: Upskilling and reskilling employees is vital for business success. For example, training a customer service representative to handle technical support enriches their skills and prepares them to adapt to changing customer needs, improving overall customer satisfaction.
2. Develop Custom Training Programs: Develop custom training programs based on skill assessments to address specific employee needs. For instance, if an assessment reveals a need for improved project management skills, tailored workshops and mentoring can help employees enhance their abilities, leading to more efficient project completion.
By Eric Friedman | JUL 22, 2024
Read the original article at FORBES
