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1. Establish a Clear Group Process: At Whirlpool, Nancy Tennant led a successful tiger team by establishing a clear group process. This contrasts with her experience on a government team that failed due to lack of structure. Tennant’s approach shows that even skilled professionals need a defined process to work effectively together on complex problems.
2. “Teamwork Factor” Evaluation: Game developer Will Wright uses a “Teamwork Factor” to evaluate potential team members. He considers not just individual skills, but how well someone works with others. Wright values people who act as “glue,” improving team morale and helping others, even if their technical skills aren’t the highest.
By Robert B. Tucker | AUG 28, 2024
Read the original article at FORBES
HBR – Managers can ensure voluntary employee agreement by giving time to respond, suggesting emails for replies, and providing refusal phrases. These strategies reduce pressure and foster genuine commitment, avoiding resentment and maintaining engagement. Implementing such approaches helps achieve authentic compliance and enhances workplace relationships.
