OpenAI Acquires Team to Enhance Screen Sharing and Collaboration Capabilities

VENTURE BEAT – OpenAI’s acquisition of the team behind Multi, a screensharing and collaboration startup, underscores the growing importance of integrated remote work solutions. Managers should consider investing in advanced collaboration tools to enhance productivity and streamline communication. Integrating specialized tech talent can accelerate innovation and keep the company competitive. Effective adoption requires clear goals, training, and continuous feedback to ensure the technology meets organizational needs and improves workflow efficiency.

By Carl Franzen | JUN 24, 2024

Read the original article at VentureBeat

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AI Will Increase Phishing Scams: Strategies for Mitigation

HBR – AI technology is significantly increasing the quantity and sophistication of phishing scams, posing heightened cybersecurity risks. These AI-driven attacks are more personalized and convincing, making them harder to detect. Organizations must implement advanced security measures, including AI-based detection systems, continuous employee training, and stringent email authentication protocols. Managers should focus on fostering a proactive cybersecurity culture, prioritizing regular updates of security practices, and ensuring robust incident response plans to mitigate the impact of these advanced threats.

By Fredrik Heiding, Bruce Schneier, and Arun Vishwanath

See full article at Harvard Business Review

Managing Economic Challenges: Smart Pricing and Client Trust Strategies

1. Strategically Raise Prices: Increase prices to cover rising costs, starting with loyal clients. For example, if energy costs rise, explain to long-term clients why their fees are increasing, showing how you continue to add value to their business.

2. Build Client Trust: Maintain transparency about price increases by communicating clearly and demonstrating the benefits. For instance, sending an email detailing the reasons behind a price hike can help clients understand and accept the change.

By Peter Boolkah | JUL 31, 2024
Read the original article at FORBES

USAA CEO Wayne Peacock on Managing Crises and Advancing DEI Initiatives

FORTUNE – JUN 5 – USAA CEO Wayne Peacock discusses his approach to crisis management and advancing diversity, equity, and inclusion (DEI) initiatives. He emphasizes the importance of clear communication, quick decision-making, and empathy during crises. Peacock highlights USAA’s commitment to DEI, noting initiatives such as targeted hiring practices and employee resource groups. He believes that fostering an inclusive culture not only supports employee well-being but also drives business success by reflecting the diverse needs of customers. Peacock’s leadership underscores the need for resilience and inclusivity in navigating challenges and achieving long-term growth.

By FORTUNE EDITORS | JUN 5, 2024

Read the original article on FORTUNE

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