1. Set Clear, Actionable KPIs: Define specific targets for your KPIs and act on trends. Example: If a sales rep consistently misses the 50 calls per day target, address the issue or, if they exceed it, share their successful strategies.
2. Focus on What Matters: Limit KPIs to 3-5 core indicators to keep your team focused. Example: Instead of tracking every minor activity, focus on key goals like increasing customer satisfaction or reducing costs.
By Andrew Davidson | AUG 7, 2024
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