Innovative CEO Strategies: Brian Niccol’s Unique Approach to Fixing Everyday Challenges at Chipotle

1. Brian Niccol noticed that Chipotle restaurants were often running out of key items like chips and chicken after reopening from the pandemic. He addressed this by demanding a return to high standards, emphasizing that a Mexican restaurant should never run out of chips, and pushed his team to quickly fix the issue.

2. Niccol listened to feedback from Chipotle workers and discovered they were using a makeshift solution to offer larger portions of guacamole. He immediately added the right buttons to the cashier terminals and provided proper containers, making the process more efficient and satisfying customers’ needs.

By Theron Mohamed | AUG 17, 2024
Read the original article at BUSINESS INSIDER

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Winning Strategies: Trust-Building and Clear Communication for Team Success

1. Build Trust Through Listening: Regularly engage with your team on a personal level to understand their concerns and aspirations. Tara VanDerveer’s players performed better when they felt heard and valued. Implement one-on-one meetings to create a culture of trust and openness.

2. Prioritize Efficient Communication: In high-pressure situations, focus on the most critical issues first. VanDerveer’s approach to “putting out the biggest fire” during tight games can be applied to business by clearly outlining top priorities and assigning tasks quickly during crises.

By Matt Abrahams | AUG 27, 2024
Read the original article at FAST COMPANY

Seeing Through Others’ Eyes: Unique Leadership Insights from a Fortune 500 VP and Disneyland

A VP assumed that sending an employee abroad would strain them, but the employee actually loved the challenge and autonomy. By becoming more externally self-aware, the VP learned to offer more high-risk projects, which increased engagement and trust. This shows how challenging assumptions about employee experiences can unlock hidden strengths.

A Babson College professor tested his external self-awareness by predicting his children’s favorite Disney moments, only to find out they valued simple activities like swimming. Similarly, many leaders misjudge how their teams experience decisions. Learning to ask and listen can help leaders better align actions with team values.

By Scott Taylor | SEP 23, 2024
Read the original article at ENTREPRENEUR

Enhancing Job Interview Accessibility: Strategies for Inclusive Hiring

HBR – JUN 7 – Improving job interview accessibility involves creating a more inclusive hiring process to attract diverse talent. Employers are encouraged to provide clear instructions, offer flexible interview formats, and utilize assistive technologies. Ensuring physical and digital accessibility, along with training interviewers on bias and accommodation practices, is essential. Implementing these strategies can help organizations broaden their talent pool, enhance diversity, and foster an inclusive workplace culture, ultimately contributing to better business outcomes.

By Rebecca Knight | JUN 7, 2024

Read the original article at Harvard Business Review

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