Source
1. Hiring Outside the Industry Box: Zappos, the online shoe retailer, took an unconventional approach by hiring customer service reps without prior experience in retail. Instead, they looked for empathy and passion in other fields, leading to standout service that outshone bigger competitors.
2. The Hidden Strength of Humility: When 37signals (now Basecamp) was competing with tech giants, they embraced a culture of humility, questioning every decision and avoiding the “know-it-all” trap. This openness to learning kept them agile and innovative, allowing them to thrive in a crowded market.
By Stephanie Vozza | SEP 4, 2024
Read the original article at FAST COMPANY
FORBES – To safeguard job security amid the rise of AI, workers should focus on confidence, adaptability, and proactive engagement. Confidence in one’s unique human skills, such as creativity and empathy, is crucial. Adaptability involves staying informed about trends and continuously developing new skills. Active participation means providing valuable perspectives on AI integration within the workplace. Embracing these strategies can enhance job security and career advancement in an AI-driven future.