AI Offers Multiple Ways to Enhance a Company’s Internal Capabilities

HBR – AI offers many ways to significantly enhance a company’s internal capabilities. It can infer skills from employee profiles and activities, classify and personalize learning content, and summarize, recommend, and augment educational materials. GenAI, specifically, boosts performance for knowledge workers, making tasks 25% faster and 40% better. Research indicates that corporations, teams, and individuals can achieve substantial internal growth and double-digit improvements by adopting GenAI. Exploring various strategies to drive organizational growth using these AI technologies.

By Marc Zao-Sanders| JUL 3, 2024
Read the original article at Harvard Business Review

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tec5USA’s Dual Strategy: Personal Video Marketing and Strategic Partnerships

To stand out in tough times, tec5USA uses personalized video messages in emails to build stronger connections with clients. This unique approach helps them increase market share, even in a downturn, by enhancing personal touch and rapport with potential customers. It’s a creative way for mid-sized companies to stand out and compete with larger firms.

tec5USA partners with Kaizen, a Houston-based distributor in oil refining. This collaboration taps into Kaizen’s local network, extending tec5USA’s reach. CEOs can consider such partnerships to efficiently expand distribution in key industries, allowing mid-sized companies to compete more effectively against larger competitors by leveraging local expertise.

By Sebastian Huelck | SEP 16, 2024
Read the original article at ENTREPRENEUR

Streamlining Operations: Key Strategies for Enhanced Business Efficiency

1. Audit Your Current Processes: Understand how each part of your operations works to pinpoint inefficiencies. For example, a retail store might analyze inventory management to reduce stock-outs and improve ordering processes.

2. Collaborate To Develop A Plan For Change: Involve your team in improving processes to ensure buy-in and efficiency. For instance, a tech startup could gather feedback from developers and customer support to streamline software deployment, enhancing productivity and teamwork.

By Kate Vitasek | JUL 24, 2024
Read the original article at FORBES

Company Uses AI Tech to Improve Customer Service Industry

FAST COMPANY – Implementing AI in call centers of the company can significantly improve customer service. AI technologies assist in handling routine inquiries, allowing human agents to focus on complex issues, thereby increasing efficiency and customer satisfaction. Managers should integrate AI tools that can analyze customer data, predict needs, and offer personalized solutions. Training employees to work alongside AI and utilizing real-time data analytics can streamline operations and enhance decision-making. Emphasizing the balance between technology and human touch ensures a more responsive and effective customer service experience.

By CHRIS MORRIS | JUN 19, 2024

Read the original article at FAST COMPANY

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