WSJ – Klarna’s Chief Marketing Officer, David Sandström, highlights how AI has enhanced the company’s marketing strategies, increasing efficiency and personalization. By leveraging AI, Klarna tailors marketing campaigns to individual customer preferences, reducing costs and improving engagement. This approach has enabled the company to make data-driven decisions, optimize spending, and achieve more precise targeting. Sandström emphasizes the importance of integrating AI into marketing to stay competitive and meet evolving customer expectations.
By Megan Graham | JUN 7, 2024