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FORBES – Developing strong community relations is crucial for franchise success. Managers should engage in local events, support community initiatives, and establish partnerships with local organizations to build trust and loyalty. Creating a positive brand presence through active community involvement can lead to increased customer retention and word-of-mouth referrals. Regularly seeking feedback and adapting to community needs ensures ongoing relevance and support. Prioritizing transparency and consistent communication with community members fosters long-term relationships and contributes to the franchise’s growth and stability.
By Cheryl Robinson | JUN 25, 2024
HBR – Effectively leading a hybrid team requires understanding and accommodating the differing needs of introverts and extroverts. Introverts may need more time and space in meetings, which can be facilitated through tools like chat bars, hand-raising features, and asynchronous participation options. Extroverts benefit from regular face-to-face interactions, video meetings, and social activities to maintain connection and engagement. Managers should foster a digital environment that supports varied communication styles, ensuring all team members can contribute authentically. This approach promotes inclusivity and productivity as organizations transition to hybrid work models.