
HBR – Managers can ensure accountability while maintaining team morale by adopting three key strategies. First, establish clear expectations and consistently communicate them to prevent misunderstandings. Second, provide regular, constructive feedback that focuses on behaviors and outcomes rather than personal attributes. Finally, create a supportive environment where team members feel safe to discuss challenges and seek help. These approaches foster trust, improve performance, and enhance overall team cohesion.
By David Rock, Emma Sarro, and Chris Weller | JUN 12, 2024