Uncovering Hidden Strengths: How Shadow Work Transforms Leadership and Decision-Making

A CEO, during a leadership course by John Wineland, learned that unconscious fears, like the fear of financial instability, were affecting decision-making. By confronting and integrating this “shadow,” the CEO improved their ability to lead effectively, especially during financial crises.

Overconfidence can drive entrepreneurs to take risks, but it can also lead to missteps. A CEO recognized this trait, balanced it with measured decision-making, and improved business outcomes by assessing risks realistically.

By Peter Goldstein | SEP 17, 2024
Read the original article at ENTREPRENEUR

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Key Points

  • Implement digital solutions to streamline bureaucratic processes and improve response times significantly.
  • Leverage design thinking to enhance user experience in government services, making them more accessible and efficient.

Joe Gebbia, co-founder and former chief product officer of Airbnb, announced his involvement with Elon Musk’s government efficiency commission, DOGE, on February 28, 2025. Gebbia expressed excitement about applying his design expertise to enhance government operations. His initial focus will be on revamping the slow, paper-based retirement process for federal employees, which Musk criticized for its inefficiency. Currently, only 10,000 federal retirements can be processed monthly due to outdated manual systems. Gebbia noted the potential for digital transformation, as demonstrated by a recent successful digital retirement application processed in just one week, compared to the previous average of 64 days. This initiative underscores the importance of innovative digital solutions in improving governmental efficiency.

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